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Privacy Policy

The internet offers the chance to collect information about site users. This information can be personally identifiable information or aggregated information. However your privacy is important to us at Gray Line and we want to be sure that you understand the terms and conditions relating to the way in which we collect information and the use of that information. This Privacy Policy tells you what information we collect; what we do with it, and your rights to view, correct or change it.


The Information We Collect

Gray Line operates the website As part of our operations we may gather certain types of information about the users of our sites:

  • Personally Identifiable Information. This is provided by you when you register for services that we may offer. Examples of these services could include email newsletters, contact enquiry forms, or emails that contain personalised bookmark links. Providing this information will always be optional for you. However, some services may not be available to you if you chose not to provide it.

  • Aggregated Data. This information is generated by our systems as they track traffic through our sites. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.


what else do we do with the personal identifiable information?

We have collected this information in order to provide the best possible service to you while you are visiting our site. To this end we may use the information that you provide for the following purposes:

  • To verify your identity if you are having problems accessing one of our site services.
  • To process any transactions that you might make on our site
  • To help provide any other services that you have requested
  • To offer the most relevant information suitable to your and your interests. For any marketing, promotional, publicity, direct marketing or market research that we might undertake.
    For any other purposes for which you have given permission.



When we collect personal information reasonable steps are taken to keep that information secure and to protect that information from misuse or loss and from unauthorized access, modification or disclosure. Please note however that total security of data transmission over the internet cannot be guaranteed as being completely secure.

Hence, we cannot guarantee and we do not warrant the security of information transmitted to us over the internet and you acknowledge that you do so at your own risk.


can we change this policy?

In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. We will notify site users of any changes to the Privacy Policy.


your right to access your information

The Privacy Act of 1993 gives you the right to access and correct this information. If you have opted in to receive communications from us, unsubscribe and update details links will be provided in all our emails. If you have any further questions about your information, please contact us at:

Gray Line New Zealand Ltd
P.: 09 307 7880